This privacy policy explains how cardiffandvalefibrofighters.org.uk – an independent Spinboss review portal – collects, uses and protects your personal information. We take your privacy seriously and handle all data in line with UK data protection law.
This notice covers only what our portal collects. Once you register with Spinboss itself, that operator's own privacy policy applies to any information you provide on its platform. We have no access to player accounts, deposits or gaming activity.
Who controls your data
The data controller for cardiffandvalefibrofighters.org.uk is the editorial team operating this portal. You can reach us at [email protected] with any questions about how we handle your information.
We are responsible for deciding what personal data we collect and why. This policy sets out those decisions in plain terms.
What information we collect
We collect two broad categories of data: information you actively provide, and information gathered automatically as you browse.
Information you give us directly:
- Your name and email address when you contact us through the site
- Any details you include in a message or enquiry
- Preferences you set, such as cookie consent choices
Information collected automatically:
- Your IP address and approximate location (country level)
- Browser type, operating system and device information
- Pages visited, time spent on the site, and referral source
- Technical data such as screen resolution and language settings
We do not collect payment card details, identity documents or any information related to gambling activity – those belong solely to the operator you choose to register with.
Why we process your data
We use personal information for the following purposes, each with a lawful basis under UK GDPR:
| Purpose | Lawful basis |
|---|---|
| Responding to contact-form enquiries | Legitimate interest (providing customer service) |
| Analytics and site improvement | Consent (via cookie banner) |
| Security and fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation |
We never use your data to make automated decisions about you, and we do not build individual profiles for marketing purposes.
Sharing your information
We share personal data with a small number of trusted third parties who help us run the site:
Hosting providers: our web host processes technical data to deliver pages to your browser. They act on our instructions and may not use your information for their own purposes.
Analytics services: if you consent to analytics cookies, services such as Google Analytics receive anonymised usage data. They process this under their own privacy policies, which you can review on their respective sites.
Advertising partners: where you consent to marketing cookies, ad networks may receive information about your visit to show relevant ads elsewhere online. You control this through the cookie banner.
We do not sell, rent or trade personal data to third parties for their marketing. Any sharing happens only to support the services described above, under contractual safeguards.
International transfers
Some processors – particularly analytics and hosting providers – operate servers outside the UK. Where data leaves the UK, we ensure adequate protection through standard contractual clauses or the recipient's participation in a recognised framework.
Your rights under UK GDPR
You have the following rights over your personal information:
- Access: request a copy of the data we hold about you
- Rectification: ask us to correct inaccurate or incomplete information
- Erasure: request deletion of your data (the "right to be forgotten")
- Restriction: ask us to limit how we use your data in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Object: oppose processing based on legitimate interests or for direct marketing
- Withdraw consent: revoke any consent you previously gave (e.g. for analytics cookies)
Exercising one of these rights is straightforward: email [email protected] with your request, and we'll respond within one month. We may ask for proof of identity to protect your information from unauthorised access.
Complaints and the ICO
If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact them at ico.org.uk or by calling 0303 123 1113.
We'd appreciate the chance to resolve any concern before you escalate it, but the choice is yours.
How long we keep your data
We retain personal information only as long as necessary for the purposes described above:
- Contact-form submissions: deleted 12 months after the conversation ends, unless ongoing correspondence requires a longer period
- Analytics data: anonymised and aggregated; individual session data expires after 26 months
- Server logs (IP addresses, referrers): retained for 90 days for security purposes, then deleted
Once the retention period ends, we securely delete or anonymise your information so it can no longer identify you.
Children and young people
This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal data from anyone under 18. Gambling is restricted by law to adults, and our content reflects that.
If you are a parent or guardian and believe your child has provided us with personal information, contact [email protected] immediately. We will delete it without undue delay.
Security measures
We protect personal data using industry-standard technical and organisational safeguards: encrypted connections (HTTPS), access controls, regular security reviews, and staff training. However, no internet transmission is completely secure – we do our best to protect your information, but cannot guarantee absolute security.
If you suspect a data breach affecting your information, let us know straight away at [email protected].
Changes to this policy
We review this privacy policy regularly and update it when our practices change or the law requires it. The date at the bottom shows when it was last revised.
Significant changes will be highlighted on the site for a reasonable period. Continued use of cardiffandvalefibrofighters.org.uk after an update means you accept the revised terms.
Contact us
Questions about this privacy policy or how we handle your data? Write to the editorial team at [email protected] – we aim to respond within 48 hours.
Last updated: 6 January 2026
This page is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.